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29 January 2025
Ricoh's Workplace Survey
EXTON, PENNSYLVANIA—
The digital transformation of the commercial printing industry is well underway, with 52% of commercial printers now incorporating digital capabilities. This shift is being driven by the industry’s need for cost savings, production efficiency, faster turnaround times, and superior performance on short-run projects. Ricoh’s 2024 North American Workplace Fulfillment Gap Index delves into these pressing challenges and insights. Key findings include:
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survey was conducted online from Sept/ Oct, 2024, sample of 2,013 U.S. and Canadian adults ages 18-64 who are employed full time.
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employees say their fulfillment in the workplace is a deciding factor in whether they stay at a company
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1) Fulfillment is in decline: 51% of employees feel less fulfilled at work compared to five years ago, with remote workers reporting significantly higher levels of fulfillment than those fully on-site
2) A retention lever: 84% of employees said their level of fulfillment is an important deciding factor in whether to stay at a company
3) Employee Investment: 88% of employees identified openness to better ways to work as important to deciding whether to stay at their current role/company
4) Employee Expectations: 73% of employees say it is the company's responsibility to help bring the best skills/talents out of their employees. This is especially true for younger generations entering the workforce.
Conclusion North American companies are at risk of losing employees to the Workplace Fulfillment Gap, according to new Ricoh data Survey of over 2,000 American and Canadian workers finds they are less fulfilled at work despite more flexibility than pre-pandemic, yet cited fulfillment as the key factor in their staying power.
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