The Print Wire
Other news from the industry
Mar 30, 2012
manroland North American Sheetfed Operations Continues Customer Focus
From press release - manroland, Inc. the long-standing sheetfed sales and service organization previously for manroland AG, and now under new ownership with manroland sheetfed GmbH, remains firmly planted for North American sheetfed operations growth.

manroland Inc.’s parent company, manroland sheetfed GmbH, located  in Offenbach, Germany, was purchased by UK company Langley Holdings in February 2012. For those in the print industry who have come to depend on the significant quality and high performance of manroland’s sheetfed presses, this is a positive step towards continuing the core values that manroland is known for in the market – innovation, performance, and service excellence under the PRINTVALUE umbrella of products.

Regarding operations of manroland’s organization in North America, throughout the process of the restructuring, the North American group has continued to operate, completing press installations, providing printservices parts & service, and printcom consumables. Also, as the organization remains in place, manroland, Inc. will provide infrastructure support functions to the newly opened company manroland web systems, Inc.

North American Sales Vice President Michael Mugavero stated, “We are exceptionally well positioned to do business. Under our new ownership, manroland’s North American operations can move forward as a more nimble flatter entity.  The reality is everything is moving faster today, which demands that organizations are faster, smarter, innovative and more empathetic to the needs of our customers. We now have a more efficient and direct communication with the factory in place, which is a huge benefit to those who have or will invest in manroland products and services.”

At its headquarters in Westmont, Illinois and in the Canadian Office in Vaughan Ontario, manroland Customer Service Representatives, PRINTVALUE Consultants, and Field Service Technicians have been striving throughout the restructuring process to insure the best level of service is provided. As the core operations personnel and management team remain in place manroland sheetfed assures all customers that this high quality level of service will continue. manroland sheetfed’s PRINTVALUE operations will continue to be on the front line for our customers. From the start of the restructuring in Germany, our number one goal was to take care of our customers; the printservices / printcom programs remain the foundation of support operations in North America and are firmly positioned to continue this support for the future.

The support from current manroland customers is significant to future success, according to Mugavero. “We are grateful for the return of support we have received from customers in recent months. They are our backbone and our lifeline for the future. Our unrelenting commitment to customers will remain unchanged, as we are in this for the long-haul.”

The new management of Langley Holdings sees the continued innovation of the sheetfed press products as one of the keys to insuring the future of the manroland. As an overall company message “We will continue to provide our customers with the best, most innovative technologies in offset.  New products have already been developed for release this year at Drupa 2012, and it will be an exciting time for our company.” manroland Sheetfed will be exhibiting in Hall 6 at drupa, featuring demos of a ROLAND 700 press with Indexing InlineFoiler as well as a host of additional make-ready, color control and inline options. Representatives from manroland Inc. North America will be interfacing with customers at the manroland sheetfed booth.

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